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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dotty Smith

Dotty Smith

September 12, 2024

5  out of  5
rating by Dotty Smith
"Pam was amazing! She showed such kindness, patience, and caring. This office is exactly what you hope an insurance agency would be."
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Michael Yazell

April 3, 2024

5  out of  5
rating by Michael Yazell
"Just wanted to say these people no there insurance. They have went above beyond to help me out .Am so glad we have them in independent Kentucky there like family"
We responded:
"Thank you for the kind words Michael - we are here for you during the good and "less" good scenarios life throws your way ;)"
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Tyler K

April 2, 2024

5  out of  5
rating by Tyler K
"I’ve been with State Farm for many years now and Ashley has treated me with top notch service! Anytime that I’ve needed ANYTHING done with my policy (home or vehicle) she’s been there with quick and friendly service!"
We responded:
"Tyler - Thank you for trusting us to provide and service your Home and Auto insurance needs!"
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Lilly warman

April 2, 2024

5  out of  5
rating by Lilly warman
"Everyone there is super nice very cooperative have not had a bad experience with them all always going out of their way to help people I would recommended Joel and the gang to everyone they are all so nice thanks have a great day"
We responded:
"Well Thank ya Lilly! We appreciate you and the energy you bring when we get to help!"
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Rebecca Midkiff

March 19, 2024

5  out of  5
rating by Rebecca Midkiff
"So helpful and understanding of our needs!! Definitely recommend!!"
We responded:
"Becca - Thank you for trusting us with your insurance needs ...helping you and Tommy has been a pleasure!"
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Robin Martin

March 18, 2024

5  out of  5
rating by Robin Martin
"Best i’ve ever worked with. Just had a total loss and I didn’t know how to go through he whole process and they took care of pretty much everything and answered all my questions!"
We responded:
"Hey Robin - sorry you had to go through it :( but happy you are pleased with our Service - here to help whatever you may need :)"
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Brittany Miller

March 18, 2024

5  out of  5
rating by Brittany Miller
"I have been here for a little is it wasn’t Ashley fey I don’t know where or what I would do, she helps when I need it she is definitely on top of things."
We responded:
"Hi Brittany - thanks for the feedback!!!"
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joe Klingenberg

March 15, 2024

5  out of  5
rating by joe Klingenberg
"I cannot express enough how highly I recommend Joel and his team. Their support has been nothing short of exceptional. From assisting us in selecting the right coverage to being there promptly during times of need, such as dealing with flood damage and navigating a challenging car accident, Joel and his team have consistently gone above and beyond. Their dedication and professionalism are truly remarkable. They are simply fantastic!"
We responded:
"Thank you Joe - Claim situations can be rough to go through and we strive to provide the best experience possible - all things considered! Thanks again for the encouraging words :)"
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David Clifton

March 15, 2024

5  out of  5
rating by David Clifton
"⭐⭐⭐⭐⭐ I cannot speak highly enough of Ashley at State Farm Insurance! From the moment I walked through the door, I was greeted with a warm smile and exceptional customer service. Ashley's knowledge and professionalism immediately put me at ease, making the insurance process smooth and stress-free. Ashley went above and beyond to ensure that I had the perfect insurance coverage tailored to my specific needs. Her attention to detail and dedication to finding the best options for me truly set her apart. Not only did she provide me with valuable insights and guidance, but she also took the time to answer all of my questions thoroughly. Throughout the entire process, Ashley demonstrated a genuine care for her clients, making me feel like more than just a customer. Her positive attitude and willingness to help truly made a difference in my experience with State Farm Insurance. I highly recommend Ashley to anyone in need of insurance services. Her professionalism, expertise, and exceptional customer service make her an invaluable asset to State Farm. Thank you, Ashley, for your outstanding support and commitment to your clients! Capt Dave..."
We responded:
"Hey Captain Dave! Thanks for leaving such an awesome review about Ashley. I always love to hear feedback and certainly appreciate you took time to give her some praise - She really cares about helping our clients :) "
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Dan S

March 12, 2024

5  out of  5
rating by Dan S
"I was able to upgrade my coverage and save money over my last provider."
We responded:
"Thanks Dan! We appreciate your business :)"
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Amanda Puccini

March 25, 2023

5  out of  5
rating by Amanda Puccini
"They're good to me"
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Ben Reinersman

February 5, 2023

5  out of  5
rating by Ben Reinersman
"Joel and his crew treat us like Family"
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Jeffrey Overberg

January 9, 2023

5  out of  5
rating by Jeffrey Overberg
"The best in the business!"
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Jim May

January 30, 2020

5  out of  5
rating by Jim May
"Very friendly and informative. Looks to to what's right for the customer."
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Jeff Morris

January 23, 2020

5  out of  5
rating by Jeff Morris
"Joel is one of the most thoughtful caring professionals I’ve ever met. 5 stars aren’t enough for him and his staff. They go above and beyond. Anytime. Every time. THANK YOU JOEL and thank you to the staff you have as well. You all are the best. I recommend everyone to switch to Statefarm and do so through Joel. He WILL take care of you and always looks out for your best interest."
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paul peregord

January 7, 2020

5  out of  5
rating by paul peregord
"Joel and his team are straight up the best. The Extra Mile is included in everything they do."
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sharon oppihle

November 15, 2019

5  out of  5
rating by sharon oppihle
"I can't say enough good things about this office and Joel. He worked very hard to get us bundled and in a much better place. If you are looking for a great insurance agent, look no further!"
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Jonathan Pernell

September 26, 2019

5  out of  5
rating by Jonathan Pernell
"Joel is such a great Agent. I definitely recommend him for your home and auto insurance."
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Mike Eubanks

October 6, 2016

5  out of  5
rating by Mike Eubanks
"Joel has assisted many of my customers obtain home owner's insurance, life insurance and disability insurance products that fit the customers budget and protect them from life's hiccups. He is a true professional, has a deep knowledge of the business and is always looking out for the customers best interest."